Ethics Channel
Samarco has an Ethics Channel, a safe space for anyone to report, anonymously or identified, situations that violate our values, our Code of Conduct, internal company standards, and/or legislation, including but not limited to the Anti-Corruption Law No. 12.846/13. The Ethics Channel is an essential part of Samarco’s Integrity Program and is aligned with the 10th Principle of the UN Global Compact: Combating Corruption in all its forms.
The Ethics Channel aims to record, investigate, and process all reports received; therefore, your role as a good-faith whistleblower is fundamental to our work. To this end, it is essential that you detail the facts with as much information as possible, including the full names of the people involved and the facts. The reports are recorded by an independent company and forwarded to our internal investigation team. The information is treated with a guarantee of secrecy, confidentiality, and protection of good-faith whistleblowers against possible retaliation. Samarco does not tolerate any form of retaliation; good-faith reports are protected by our Code of Conduct.
To address other matters such as information requests, complaints, and suggestions, please contact our Relationship Center at 0800 033 8485 or via e-mail relacionamento@samarco.com. By using the correct communication channel, Samarco will be able to serve you with greater agility and quality.